Privacy Policy

About This Privacy Policy

Shipping Containers Pty Ltd, ABN 41 635 891 735, operates this website and supplies shipping containers and related services.

This policy describes how we handle personal information collected through our website and business activities.

Where the Privacy Act 1988 (Cth), the Australian Privacy Principles or other privacy laws apply to us, we aim to handle personal information consistently with those requirements.

Information We May Collect

The information we collect depends on how you interact with us.

This may include:

• Contact details such as your name, email address and telephone number.
• Billing information such as billing address, business name and information required for invoices.
• Delivery information such as your delivery address, postcode and relevant site-access information.
• Order information such as products purchased, quotations requested, order history and transaction records.
• Communications you send to us through forms, email, telephone or other customer-service channels.
• Technical information that may be automatically collected when you use our website, such as IP address, browser type, device information and basic website usage information.

How We Collect Information

We may collect information when you:

• Complete a contact, enquiry or quotation form on our website.
• Purchase or enquire about a product.
• Contact us by telephone at +61 257 610 533.
• Email us at sales@shippingcontainersptyltd.com.
• Arrange delivery or collection.
• Communicate with our customer-service team.
• Browse or interact with our website.

Why We Use Personal Information

We may use personal information for purposes connected with operating our business, including:

• Responding to enquiries and quotation requests.
• Processing and managing orders.
• Arranging shipping, delivery or collection.
• Preparing invoices and transaction records.
• Providing customer service and order updates.
• Addressing returns, refunds, complaints or product-related concerns.
• Maintaining and improving our website and services.
• Preventing fraud, misuse or security incidents.
• Meeting legal, accounting or regulatory obligations.

Payments

Payment information may be processed by payment providers, banks or other financial service providers involved in completing your transaction.

The information collected by a payment provider is also subject to that provider's own privacy and security practices.

Sharing Information With Service Providers

We may provide limited personal information to third parties where reasonably necessary to operate our business or provide your order.

These parties may include:

• Transport, freight and delivery providers.
• Container depots or collection facilities.
• Payment and financial service providers.
• Website hosting and technology providers.
• Email and communications service providers.
• Professional advisers such as accountants, lawyers or insurers where appropriate.
• Government, law-enforcement or regulatory authorities where disclosure is legally required or authorised.

We aim to disclose only the information reasonably necessary for the relevant purpose.

Sale of Contact Information

We do not sell customer contact information as a business activity.

Personal information may still be shared with service providers where necessary to process orders, provide services, maintain our website or comply with legal obligations as described in this policy.

Cookies & Website Analytics

Our website may use cookies and similar technologies necessary for website functionality, shopping-cart features, security, preferences and analytics.

Depending on the services enabled on our website, third-party technology providers may also place or access cookies in accordance with their own policies.

Most web browsers allow you to manage or block cookies through your browser settings. Blocking certain cookies may affect some website features.

Marketing Communications

Where we send marketing communications, we aim to do so in accordance with applicable requirements and any preferences you have provided.

You may request that we stop sending marketing communications by using an unsubscribe option where available or by contacting us.

Transactional communications relating to an enquiry, purchase, payment or delivery may still be sent where necessary to provide the requested service.

Data Security

We take reasonable steps designed to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include website security, access controls, secure hosting practices and limiting access to information to persons who require it for legitimate business purposes.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

Retention of Information

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet legal, accounting, tax, record-keeping or dispute-resolution requirements.

When information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate and permitted by law.

Overseas Service Providers

Some technology, hosting, email, analytics, payment or other service providers used in connection with our website may process or store information outside Australia.

The location of processing may vary depending on the provider and services being used.

Where applicable, we take reasonable steps regarding the handling of personal information by service providers used in our operations.

Access & Correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate or out of date.

We may need to verify your identity before responding to a request.

Some requests may be subject to legal limitations or record-retention requirements.

Privacy Questions & Complaints

If you have a concern about how your personal information has been handled, please contact us using the information below.

Please provide sufficient information to allow us to understand and review your concern.

Where applicable, you may also have a right to raise a privacy matter with an appropriate regulatory body.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of independent third-party websites. You should review their privacy policies before providing personal information to them.

Changes to This Policy

We may update this Privacy Policy when our business practices, website functionality, service providers or legal requirements change.

The current version will be published on this page with an updated revision date.

Contact Us

For privacy questions, access or correction requests, please contact:

Shipping Containers Pty Ltd
ABN 41 635 891 735
2 Milton Cct, Port Macquarie NSW 2444, Australia

Telephone: +61 257 610 533
Email: sales@shippingcontainersptyltd.com